My Process

The one thing that stands between a good idea and a great digital product is the process in the middle.
1

Define

It all starts with understanding. Defining a strategy for my projects involves planning requirements around user goals and stakeholder business objectives. Discovering the industry, defining success metrics and understanding competitive advantages & disadvantages, are essential steps for establishing a solid foundation for the rest of the process.
Deliverables Competitive Analysis Business Strategy and Goals Risk Assessment Success Assessment Project Schedule
Tools & Software Stakeholders Interviews Google Docs Trello Basecamp Google Analytics Notability App
2

Research

Creating something that users and stakeholders will love requires careful thought and designing for purpose. By using different elicitation techniques, I analyze users' perspectives towards a product, looking to empathize with them in order to identify challenges with the system. I use discovery tools and storyboarding exercises to turn my findings from initial concept into something tangible.
Deliverables Affinity Maps Empathy Maps User & Task Analysis Personas Journey Maps Sitemaps
Tools & Software Users Interviews Observation Contextual Inquiry Google Forms Miro App Userforge Procreate App
3

Ideate

It is time to brainstorm. Wether with the rest of the team or with potential users of the product, discussing different ideas in order to create a large pool of solutions is crucial before moving into problem-solving. Once ideas are captured into journey maps, translating them into a navigation system is essential before kicking off the wireframing process and designing initial solutions.
Deliverables Sketches Storyboards Wireframes User Flows
Tools & Software Participatory Design Card Sorting SketchBoard App OptimalSort Smaply Gloomaps InVision
4

Prototype

Now that an initial approach to solving the problem is made, I realize the potential solutions into a high-fidelity, workable prototype. By creating something that looks and feels like the real thing, I keep the process moving forward. With iterative testing with potential users, I have the freedom to adapt and theorize changes quickly and efficiently. Fail fast, fail cheap, and hit the ground running for success.
Deliverables High-Fidelity Prototypes Content Inventory Style Guide Testing Plan Usability Report
Tools & Software Adobe XD Sketch Figma Dyno Mapper Adobe Illustrator Hotjar Usability Evaluation Think Aloud
5

Build

Once the prototype is tested and approved, it is now ready to be turned into a fully-functional product. My work is modular, transparent, and blazingly fast. I maintain rigorous development standards and an agile workflow. Once a beautiful, functional, user-centric product is launched, it is integrated with analytics tools for measuring its performance and making sure it fulfills users and stakeholders expectations.
Deliverables HTML, CSS & Javascript CMS Integration Database Configuration
Tools & Software Visual Studio WordPress WooCommerce Bootstrap AngularJS Components Library Bitbucket